FAQ
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Where can I check my order status?
Log into your account under "My Account" > "My Purchases"
What if my order doesn't arrive on time?
First check your order confirmation and tracking information. Contact customer service if issues persist.
How long does delivery take?
Standard delivery takes 5-7 business days.
What are the shipping costs?
Costs vary by product and shipping method. Check our website for current rates.
Do you combine shipping for multiple items?
Yes, when possible, except for special handling items.
How do I return an item?
You have 14 days to return unused items in original condition.
Who pays for return shipping?
Customer is responsible for return shipping costs.
Can I track guest orders?
Tracking available through email confirmation links.
How do I contact customer service?
Phone: 03094858205
Email: kontakt@styletorinogmbh.de