Refund policy

Return Policy:

  • 14-day return window from receipt date
  • Products must be unused and in original condition
  •  Customer bears return shipping costs
  • Use reliable shipping method for returns

Multiple Package Returns:

  • Allowed within return period
  •  Each package requires separate return form
  • Original invoice must be included
  • Refund processed within 14 days of receipt

Warranty Information:

  • Limited 14-day warranty for glassware and cookware
  • Covers manufacturing defects only
  • Does not cover damage from misuse or accidents
  • No extended commercial warranty available

Return Process: